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Rates and Valuation Information

 The questions below may help in providing information to customers that may have a question or query on rates related matters:

Frequently Asked Questions

  1. What are rates and why do we have them?
  2. Who has to pay rates?
  3. When are rates due?
  4. How can I make payments?
  5. What is the Assessed Annual Value (AAV)?
  6. What is the capital value?
  7. How can I check my rates balance?
  8. Do I get a discount if I pay my rates early?
  9. Am I entitled to a rates remission?
  10. What if I am experiencing difficulties in paying rates?
  11. What if my payment is late?
  12. What happens if I don't pay my rates?

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